Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 7 - Jul 12
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social CommerceTwitter, smartphones, and self service kiosks are taking over, and tech savvy business dealings are no longer an advantage they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i. e., what hasn't changed), the high tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your
Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn't changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your customer's expectations of the way you do business. You'll learn inside secrets of wildly successful customer service initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums; how to understand and leverage the rising power of self-service; and how to build a company culture that breeds stellar customer service.With special features including lessons from the latest newsworthy customer service blunders, you'll be equipped to retool old-fashioned customer service and turn time-strapped, screen-addicted, value-savvy, and socially engaged critics into fervent loyal customers who help your business thrive.Binding Type: Paperback
Publisher: Amacom
Published: 05/23/2012
ISBN: 9780814439319
Pages: 208
Weight: 0.63lbs
Size: 9.00h x 6.00w x 0.44d
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 480 reviews
Sort
Product Reviews
★★★★★ 5
Great product
Color: Black, Size: Small
This is great to store multiple remotes in a small footprint clearing up table room. My 6 year old Grandson loves it also keeping remotes in one area. He operates the TV also. We loved it so much we bought a second for another room.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 28, 2026
★★★★★ 5
Perfect for me.
Color: Black, Size: Small
I was a little trepidatious before opening it all up and checking out the holder. I didn't know whether or not the larger remotes I had would fit. How would it work for the bulky / longer TV and Universal Remotes. It worked perfectly.
The holder is small enough to use on a small side table next to the couch. And it's very simple to access. The living room now looks like a living room...rather than Radio Shack gone biserk.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 21, 2026
★★★★★ 5
Very good quality.
Color: Black, Size: Small
So nice to have for keeping my stuff organized. Easier to keep track of my remotes.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 29, 2026
★★★★★ 5
Simple but does the job
Color: Black, Size: Small
Simple and does the job. Sturdy as well to hold my remotes.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 25, 2026
★★★★★ 5
Surprisingly Effective and Convenient!
Color: Bag Petrol
I wasn’t sure what to expect with the purse clean ball, but it has turned out to be a great little gadget! It’s simple to use—just toss it into your purse, and it quietly works to pick up crumbs, lint, and small debris.
The sticky interior does an excellent job of collecting all the random dirt that accumulates, and it’s easy to clean—just rinse it under water, let it dry, and it’s good as new. I also love that it’s compact and doesn’t take up much space in my bag.
If you want an easy way to keep your purse tidy without constantly emptying and shaking it out, this is a fun and effective solution. Highly recommend it for anyone who likes to keep their bags neat and clean!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 20, 2024
recommand products
Tilapia, Parmesan Crusted 6oz, with Broccoli and 1/4th Cup Basmati Rice
13.95
Shrimp, Blacken Seasoned 7oz, with Broccoli and 1/4th Cup Onion Roasted Potatoes + Avocado
24.95
Shrimp, Plain 6oz, with Broccoli and 1/4th Cup Onion Roasted Potatoes + Avocado
22.95
Tilapia, Plain 5oz, with Edamame and 1/4th Cup Basmati Rice
13.45
Shrimp, Miso Seasoned 9oz, with Spinach and 1/4th Cup Sweet Potatoes + Avocado
30.45